Shiny AI tools have awful interfaces
And God created the Chatbots
And they were good, for many things. However, for other things is the wrong interface. They ask you to write or speak, both require you to be 100% clear and sound.
The command-line issue
But then, what if you are unsure about what you want? If there is something you don't understand well?
You get distracted and overwhelmed. You need to learn a "command" to get what you want. Most likely keep asking for other iterations.
Then how can they succeed?
Chatbots are the wrong kind of AI product for a lot of things in the same way a command-line is the wrong thing for drawing or editing a video.
We've been there already!
Yes, we invented the GUI because learning commands isn't something humans are good at. Our memory is quite limited.
Graphical Interfaces allowed us to point things, drag them, click them. We gained the ability to be specific.
Sure, the counter argument is that these bots actually "understand" you, but do they?
Let's assume they do. Do you prefer to tell an AI to remove a dot in the middle of the frame and change the colors to a different shade of black, when, you could see and play with that using your cursor?
So what is the future?
Asking things around sounds good but integrating AI into products that work behind the scenes is the best way.
We have been doing that until the big boom. Most things have AI baked in.
And like Dieter Rams says: "Good design is as little design as possible"
Boring Prediction
Chatbots suck and they will disappear eventually as a generic-product. They will remain used behind the scenes, in "assistants" and become much more specialized. Like customer service, etc.
They helped us realized why modern interfaces are good, and how the fundamental UX problems never change: because we are humans.
Once AI can fully bypass humans, then, sure, ditch every UX principle.